Compare Dynamics 365 licensing costs across all four regions in one place. Select a module below to view First App and Attach pricing side by side.
Enables medium and enterprise organizations to monitor the performance of global financial operations in real time, predict future outcomes, and make data-driven decisions to drive growth. Provides deep data and process integrations across Dynamics 365, Office 365, and partner applications — offering a centralized source of information that saves time, facilitates collaboration, and enables faster, more informed decisions.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Finance Per user / month |
₹12,970per user/month | $180per user/month | A$100per user/month | د.إ100per user/month | ₹2,160per user/month | $30per user/month | A$100per user/month | د.إ100per user/month | |
Supply Chain Management provides manufacturers, distributors, and retailers with real-time visibility and intelligence to move from reactive to proactive operations. Unifies data with predictive insights from AI and IoT across order fulfilment, planning, procurement, production, inventory, warehousing, and transportation — maximizing operational efficiency, product quality, and profitability.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Supply Chain Management Per user / month |
₹12,970per user/month | $180per user/month | A$100per user/month | د.إ100per user/month | ₹2,160per user/month | $30per user/month | A$100per user/month | د.إ100per user/month | |
Microsoft Relationship Sales helps sales professionals build the relationships they need to win. Sales Enterprise delivers complex sales automation and extensibility for heavy-sales organizations with predictive forecasting. Sales Professional offers core Sales Force Automation for simpler structures. Sales Insights requires a Sales Enterprise or Microsoft Relationship Sales licence to unlock all AI-driven capabilities.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Sales Professional Core SFA for simpler sales structures |
₹4,685per user/month | $65per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Sales Enterprise Complex automation, extensibility, manual forecasting |
₹6,845per user/month | $95per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Customer Insights Per tenant / month |
From ₹1,08,070per tenant/month | From $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Microsoft Relationship Sales Sales Enterprise + LinkedIn Sales Navigator |
₹9,964.86per user/month | From $162per user/month | A$100per user/month | د.إ100per user/month | ₹9,964.86per user/month | From $162per user/month | A$100per user/month | د.إ100per user/month | |
Sales Insights Requires Sales Enterprise or MRSs licence |
₹3,305per user/month | $50per user/month | A$100per user/month | د.إ100per user/month | ₹3,305per user/month | $50per user/month | A$100per user/month | د.إ100per user/month | |
Customer Voice Per tenant / month |
₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | ₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | |
Licensed per tenant based on contacts utilized. The base pack includes 1 Marketing Application instance and 10K contacts. Only one base pack with 10K contacts may be purchased. Marketing Standalone suits new customers or those with fewer than 10 full users; Marketing Attach is for organizations with 10 or more qualifying Dynamics 365 full users.
| Without Other Dynamics 365 App | With Qualifying Dynamics 365 App | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Marketing 1 instance + 10K contacts base |
From ₹54,035per tenant/month | From $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | From ₹54,035per tenant/month | From $750per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Customer Insights Per tenant / month |
From ₹1,08,070per tenant/month | From $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Customer Voice Per tenant / month |
₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | ₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | |
Enterprise includes complex, configurable, and intelligent capabilities — empowering businesses with a branded, personalized self-service experience backed by a searchable knowledge base. Professional streamlines core support for simpler scenarios. Virtual Agent for Customer Service combines Power Virtual Agents with Customer Service Insights and is licensed per tenant.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Customer Service Professional Core support for simpler scenarios |
₹3,600per user/month | $50per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Customer Service Enterprise Intelligent capabilities + searchable knowledge base |
₹6,845per user/month | $95per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Customer Service Insights Actionable view into performance metrics & trends |
₹4,960per user/month | $75per user/month | A$100per user/month | د.إ100per user/month | ₹4,960per user/month | $75per user/month | A$100per user/month | د.إ100per user/month | |
Customer Insights Per tenant / month |
From ₹1,08,070per tenant/month | From $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Virtual Agent for Customer Service Power Virtual Agents + CS Insights — per tenant |
From ₹72,705per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | From ₹72,705per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Recommended for field-based service teams with strong integration between Customer Service case management and field-service work orders. Resource Schedule Optimization is an add-on that automatically creates optimal schedules for resources — licensed per resource included in the optimization process.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Field Service Per user / month |
₹6,845per user/month | $95per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Customer Insights Per tenant / month |
From ₹1,08,070per tenant/month | From $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | From ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Remote Assist Per user / month |
₹4,685per user/month | $65per user/month | A$100per user/month | د.إ100per user/month | ₹1,440per user/month | $20per user/month | A$100per user/month | د.إ100per user/month | |
Guides Per user / month — same price for attach |
₹4,685per user/month | $65per user/month | A$100per user/month | د.إ100per user/month | ₹4,685per user/month | $65per user/month | A$100per user/month | د.إ100per user/month | |
Customer Voice Per tenant / month |
₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | ₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | |
Designed for professionals who manage projects and the associated customer engagement process end-to-end. Project Operations qualifies as a base licence and cannot be purchased as an attached licence. It can serve as the base licence for customers purchasing additional Customer Engagement apps such as Sales, Customer Service, and Field Service at attach price.
| First App Pricing (Base Licence) | Subsequent App Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Project Operations Base licence — cannot be purchased as attach |
₹8,645per user/month | $120per user/month | A$100per user/month | د.إ100per user/month | ₹2,160per user/month | $30per user/month | A$100per user/month | د.إ100per user/month | |
Helps retailers manage operations, deliver a connected employee experience, and offer exceptional shopping experiences. Unifies eCommerce, in-store, back office, and call center through an API-driven headless commerce engine. Leverages intelligent forecasting and product recommendations to improve profitability and accelerate purchasing behavior.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Commerce Per user / month |
₹12,970per user/month | $180per user/month | A$100per user/month | د.إ100per user/month | ₹2,160per user/month | $30per user/month | A$100per user/month | د.إ100per user/month | |
Fraud Protection Per tenant / month |
From ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | From ₹72,045per tenant/month | From $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Customer Insights Per tenant / month |
₹1,08,070per tenant/month | $1,500per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | ₹72,045per tenant/month | $1,000per tenant/month | A$1,000per tenant/month | د.إ1,000per tenant/month | |
Enables HR teams to optimize compensation, benefits, leave and absence, compliance, performance feedback, standardized training, and self-service programs. Built on Common Data Service and Power Platform to centralize people data and easily extend solutions. Full HR users are licensed with the Human Resources SL; employees needing self-service access require Team Members or HR Self Service USL.
| First App Pricing | Attach / Add-on Pricing | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | 🇮🇳IndiaINR ₹ | 🇺🇸USAUSD $ | 🇦🇺AustraliaAUD A$ | 🇦🇪UAEAED د.إ | |
Human Resource Per user / month |
₹8,645per user/month | $120per user/month | A$100per user/month | د.إ100per user/month | ₹2,160per user/month | $30per user/month | A$100per user/month | د.إ100per user/month | |
Guides Per user / month — same price for attach |
₹4,685per user/month | From $65per user/month | A$100per user/month | د.إ100per user/month | ₹4,685per user/month | From $65per user/month | A$100per user/month | د.إ100per user/month | |
Customer Voice Per tenant / month |
₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | ₹14,410per tenant/month | $200per tenant/month | A$100per tenant/month | د.إ100per tenant/month | |
All prices shown are indicative and sourced from ERBrains official pricing pages for each region. Prices are subject to change without notice. Teal-coloured prices indicate "from" or minimum pricing that may vary based on volume and configuration. Contact ERBrains for the most current pricing, volume discounts, and partner licensing options for your region.
