Compare official Dynamics 365 and Microsoft 365 licensing costs for your region — India, the USA, or the UAE. Choose your currency below and every price on this page updates instantly, then get in touch for the volume discount that fits your team.
Built for medium and enterprise organizations, Dynamics 365 Finance brings real-time visibility to global financial operations, so leaders can forecast outcomes and act on data rather than guesswork. Because it integrates deeply with Dynamics 365, Microsoft 365, and partner applications, every team works from one centralized source of truth — which in turn saves time, sharpens collaboration, and speeds up decision-making across the business.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Dynamics 365 Finance Per user / year |
₹2,03,350.80per user/year | ₹29,041.80per user/year |
Dynamics 365 Supply Chain Management gives manufacturers, distributors, and retailers the real-time visibility they need to shift from reactive firefighting to proactive planning. By unifying data with predictive insights from AI and IoT across fulfilment, procurement, production, inventory, warehousing, and transportation, it helps your team raise operational efficiency, protect product quality, and ultimately grow profitability.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Supply Chain Management Per user / year |
₹2,03,350.80per user/year | ₹29,041.80per user/year |
Whether your team needs core sales-force automation or complex, AI-assisted forecasting, Dynamics 365 Sales scales to match. Sales Professional covers simpler sales structures, while Sales Enterprise adds extensibility and predictive forecasting for heavier pipelines. From there, Sales Insights, Customer Voice, and Customer Insights layer on deeper intelligence — so every step of the customer relationship is backed by data, not guesswork.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Sales Professional Core SFA for simpler sales structures |
₹62,972.40per user/year | ₹19,380.60per user/year |
Sales Enterprise Complex automation, extensibility, predictive forecasting |
₹1,01,675.40per user/year | ₹19,380.60per user/year |
Customer Insights Per tenant / year |
₹16,46,245.20per tenant/year | ₹9,68,389.80per tenant/year |
Sales Insights Requires Sales Enterprise or MRSs licence |
₹48,422.40per user/year | ₹48,422.40per user/year |
Customer Voice Per tenant / year |
₹1,93,689.60per tenant/year | ₹1,93,689.60per tenant/year |
Customer Insights is licensed per tenant, giving you a unified, real-time view of every customer touchpoint so your marketing and engagement efforts land with precision. Because pricing differs depending on whether you already run a qualifying Dynamics 365 app, we've split first-app and attach pricing below — so you can see exactly where your organization fits before reaching out for a quote.
| Without Other Dynamics 365 App | With Qualifying Dynamics 365 App | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Customer Insights Per tenant / year |
₹16,46,245.20per tenant/year | ₹9,68,389.80per tenant/year |
Customer Voice Per tenant / year |
₹1,93,689.60per tenant/year | ₹1,93,689.60per tenant/year |
Customer Service Professional streamlines core support for simpler scenarios, while Customer Service Enterprise unlocks configurable, AI-assisted capabilities backed by a searchable knowledge base — so agents resolve issues faster and customers get a branded, self-service experience. For teams that need deeper performance visibility or a virtual front line, Customer Service Insights and the Virtual Agent add-on extend the platform further; reach out for pricing tailored to your setup.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Customer Service Professional Core support for simpler scenarios |
₹48,422.40per user/year | ₹19,380.60per user/year |
Customer Service Enterprise Intelligent capabilities + searchable knowledge base |
₹1,01,675.40per user/year | ₹19,380.60per user/year |
Customer Service Insights Actionable view into performance metrics & trends |
On Request | On Request |
Customer Insights Per tenant / year |
₹16,46,245.20per tenant/year | ₹9,68,389.80per tenant/year |
Virtual Agent for Customer Service Power Virtual Agents + CS Insights — per tenant |
On Request | On Request |
Built for field-based service teams, Dynamics 365 Field Service connects case management directly to on-the-ground work orders, so technicians arrive prepared and customers stay informed. Add Remote Assist for hands-free, mixed-reality guidance or Guides for step-by-step instructions overlaid on real equipment, and your frontline gets the support it needs without slowing down.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Field Service Per user / year |
₹1,01,675.40per user/year | ₹19,380.60per user/year |
Customer Insights Per tenant / year |
₹16,46,245.20per tenant/year | ₹9,68,389.80per tenant/year |
Remote Assist Per user / year |
On Request | On Request |
Guides Per user / year |
On Request | On Request |
Customer Voice Per tenant / year |
₹1,93,689.60per tenant/year | ₹1,93,689.60per tenant/year |
Designed for organizations that manage projects and the customer engagement process end-to-end, Dynamics 365 Project Operations always serves as your base licence — it can't be purchased as an attach. That said, once it's in place, you can add Sales, Customer Service, and Field Service at the lower attach price, so scaling into additional Customer Engagement apps becomes a straightforward, cost-effective next step rather than a fresh investment.
| First App Pricing (Base Licence) | Subsequent App Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Project Operations Base licence — cannot be purchased as attach |
₹1,30,717.20per user/year | ₹29,041.80per user/year |
Retailers use Dynamics 365 Commerce to unify eCommerce, in-store, back-office, and call-center operations through one API-driven, headless commerce engine — so every channel feels consistent to the shopper and easier to manage for your team. Pair it with Fraud Protection to safeguard transactions as you scale, or Customer Insights to turn purchase data into sharper, more personalized marketing.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Commerce Per user / year |
₹2,03,350.80per user/year | ₹29,041.80per user/year |
Customer Insights Per tenant / year |
₹16,46,245.20per tenant/year | ₹9,68,389.80per tenant/year |
Dynamics 365 Human Resources helps HR teams manage compensation, benefits, leave, compliance, and performance feedback from one centralized system — built on Power Platform so you can extend it as your processes evolve. Add Guides to bring step-by-step, hands-free training to onboarding and skills development, or Customer Voice to capture employee feedback at the moments that matter most.
| First App Pricing | Attach / Add-on Pricing | |
|---|---|---|
| Plan | 🇮🇳IndiaINR ₹ | 🇮🇳IndiaINR ₹ |
Human Resources Per user / year |
₹1,30,717.20per user/year | ₹29,041.80per user/year |
Guides Per user / year |
On Request | On Request |
Customer Voice Per tenant / year |
₹1,93,689.60per tenant/year | ₹1,93,689.60per tenant/year |
Beyond Dynamics 365, ERBrains also licenses the Microsoft 365 productivity suite and Power Platform tools that keep your team connected, secure, and automated. Whether you're equipping a frontline worker with Microsoft 365 F1 or rolling out Copilot, Power BI, and Power Automate across the business, every plan below is priced per user, per year, in your region.
All prices shown above reflect ERBrains' official annual licensing rates for India, the USA, and the UAE, and are accurate as of 2026. Since Microsoft licensing terms are revised periodically, figures are subject to change without notice. Items marked "On Request" depend on configuration, contact volume, or deployment scale — our team will provide an exact, tailored quote once we understand your requirements. Get in touch for volume discounts and partner licensing options available in your region.
