Efficient SharePoint Management Simplified by ERBrains 24×7 Support Solutions
Unmatched Expertise in Microsoft SharePoint Services
For over 15 years, ERBrains, a trusted member of the Microsoft Partner Network, has been at the forefront of delivering tailored SharePoint solutions. As a comprehensive provider of Managed Microsoft SharePoint Services, we specialize in:
Development
Migration
Customization
24×7 Support
Our expertise ensures seamless delivery of SharePoint solutions, including intranets, portals, Document Management Systems (DMS), and Learning Management Systems (LMS). These solutions are designed to ensure smooth and secure business operations around the clock.
With proactive management and continuous support, we guarantee the optimal performance of your Microsoft SharePoint environment—day and night.
ERBrains’ Partnership with Microsoft
Recognized Excellence
- Microsoft Partner Network Member since 2012.
- Microsoft Cloud Solution Provider (CSP) program participant.
- Renowned for expertise in SharePoint intranet solutions, acknowledged by Microsoft.
Comprehensive Microsoft SharePoint Support Services
At ERBrains, we offer a range of SharePoint support solutions to meet your unique business needs:
Core Services
- Technical Issue Resolution:
Swift and efficient handling of technical challenges. - Break-Fix Support (SLA-Backed):
Ensuring minimal downtime and adherence to SLAs. - Version Upgrades:
Seamless migration to the latest SharePoint versions. - Process & System Reviews:
Regular assessments to optimize performance. - Custom Support:
Tailored solutions for your specific requirements. - Application Feature Enhancements:
Stay ahead with advanced functionalities.
Additional Offerings
- Reliable Recovery and Backup Solutions:
Safeguard your critical data. - Personalized User Training and Assistance:
Empower your team with targeted guidance. - Compliance Audits:
Ensure your systems align with regulatory standards.
Flexible 24×7 Microsoft SharePoint Support Plans
Our customizable support plans cater to businesses of all sizes. Choose from Essentials, Bronze, Silver, and Gold tiers, each offering distinct value:
| Plan Features | Essentials | Bronze | Silver | Gold (Most Popular) |
|---|---|---|---|---|
| Users Supported | Startup | 1-5 Users | 6-20 Users | 21-50 Users |
| Support Hours (Yearly) | 96 Hours | 120 Hours | 180 Hours | 240 Hours |
| Break-Fix Support | SLA-Backed | SLA-Backed | SLA-Backed | SLA-Backed |
| Technical Support & Version Upgrade | Included | Included | Included | Included |
| Commitment | Annually | Annually | Annually | Annually |
| Process & System Reviews | — | Annually | Bi-Annually | Quarterly |
| SLA (Critical Issues) | — | 8 Hours | 8 Hours | 8 Hours |
| Additional Hourly Rate | INR 3200 | INR 3000 | INR 3000 | INR 3000 |
| Service Manager | Shared | Shared | Shared | Shared |
| Pricing (INR) | From INR 3,50,000 per year if paid in advance | From INR 4,000 per month or INR 3,50,000 per year if paid in advance | From INR 6,000 per month or INR 5,00,000 per year if paid in advance | From INR 8,000 per month or INR 7,00,000 per year if paid in advance |
| Contact Us | Contact Us | Contact Us | Contact Us |
Why Choose ERBrains for SharePoint Management?
- 24×7 Support:
Around-the-clock assistance for uninterrupted operations. - Cost-Effective Plans:
Flexible pricing tailored to your needs. - Proactive Monitoring:
Ensuring optimal performance and minimal disruptions. - Certified Expertise:
Backed by 15+ years of industry experience and Microsoft recognition. - Comprehensive Services:
From migrations to customizations, we’ve got you covered.
Let’s Simplify Your SharePoint Experience
Empower your organization with reliable and efficient SharePoint management solutions. Whether you’re a startup or an enterprise, ERBrains’ 24×7 support plans are designed to meet your evolving needs.
Get Started Today!
Contact us to learn more about how we can transform your SharePoint environment for better productivity and security.