Microsoft Dynamics 365 for Retail
Personalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience
that unifies digital, in-store, and back office operations.
Unified commerce
- Increase your revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across channels.
- Personalize customer experiences throughout stores, web, mobile, and call centers
- Provide convenient, flexible ways to shop, such as in-store pickup or home delivery
- Offer cross-channel incentives, such as loyalty programs, gift cards, and promotions
Modern store experiences
- Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
- Offer more product selection and recommendations by blending the best of online and in-store shopping
- Get more control over store operations through automation and advanced operational capabilities
- Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
- Improve employee productivity thorough schedules, time clock, and manager dashboards
Optimized operations
- Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
- Offer more product selection and recommendations by blending the best of online and in-store shopping
- Get more control over store operations through automation and advanced operational capabilities
- Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
- Improve employee productivity thorough schedules, time clock, and manager dashboards
Add prebuilt, customizable, applications
- Enhance your digital, in-store, and back office operations by integrating add-on applications from Microsoft and our partners.
- Do more with your Dynamics 365 data. Easily create custom applications that connect with Dynamics 365 to solve your exact business needs with little to no additional code development.
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