With expertise in Microsoft Dynamics CRM Services across Verticals, ERBrains has a proven track record in delivering cost effective CRM solutions to various clients around the world. Research shows that lack of adoption is a major cause for CRM implementation failures.
Microsoft Dynamics CRM as a relational database that is noted for its ease of use and rapid deployment. Extended Relationship Management (xRM) is the term used to describe a solution using Microsoft Dynamics CRM to manage other areas of an organisation for example; employees, partners, suppliers, distributors, vendors or assets. Dynamics CRM can be customised to manage these relationships more efficiently and effectively.
We help customers to apply and customise Microsoft Dynamics CRM to any area of an organisation and extend its capabilities and realise the benefits:
We have expanded well beyond our process research to provide organizations with business insights, tools to achieve their priorities.
Typically used as a lean approach to implement Microsoft Dynamics 365 CRM at a single site with moderate complexity.
Typically used where a standardized approach for implementing Microsoft Dynamics 365 CRM in either a complex single-site environment or in a global/ multi-site organization where country specific solutions have to be factored on top of a core solution.
Uses an iterative, incremental process for developing Microsoft Dynamics CRM Services and Solutions. This project gives customer greater control over the final solution because customers can quickly change the direction of the solution from one sprint cycle to next.
an accelerated approach for implementing Microsoft Dynamics CRM with minimal or no customizations. This can be used in situations characterized by a limited scope where the basic application features are desired.
Integration and synchronization with other enterprise applications will be very smooth. Rapid time-to-market implementation, faster time-to-ROI gives the best experience.
Microsoft Dynamics CRM can be customized, scalable solution with flexibility for business growth. Also faster transition, reduced costs with more efficient implementation.
Improved customer satisfaction and increased lifetime value therefore results in higher customer retention and satisfaction. Improved optimized communication with the customers and prospects
MS CRM helps to maintain data on sales prospects and customers which help to gain insight into sales opportunities and pipeline.