Microsoft Dynamics 365 for Retail
Personalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience
that unifies digital, in-store, and back office operations.
Unified commerce
- Increase your revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across channels.
- Personalize customer experiences throughout stores, web, mobile, and call centers
- Provide convenient, flexible ways to shop, such as in-store pickup or home delivery
- Offer cross-channel incentives, such as loyalty programs, gift cards, and promotions
Modern store experiences
- Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
- Offer more product selection and recommendations by blending the best of online and in-store shopping
- Get more control over store operations through automation and advanced operational capabilities
- Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
- Improve employee productivity thorough schedules, time clock, and manager dashboards
Optimized operations
- Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
- Offer more product selection and recommendations by blending the best of online and in-store shopping
- Get more control over store operations through automation and advanced operational capabilities
- Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
- Improve employee productivity thorough schedules, time clock, and manager dashboards
Add prebuilt, customizable, applications
- Enhance your digital, in-store, and back office operations by integrating add-on applications from Microsoft and our partners.
- Do more with your Dynamics 365 data. Easily create custom applications that connect with Dynamics 365 to solve your exact business needs with little to no additional code development.
Ready to Schedule a demonstration?