Our Microsoft Dynamics ERP & CRM Support Services are designed to keep your system running at its peak. ERBrain’s staff of certified and experienced product professionals support our customers with the product knowledge and skill level needed to help you resolve functional and technical issues before they impact business.
Our Microsoft Dynamics 365 Support Services are tailored customer to customer based on the model of operation.
Customer satisfaction is our top priority. To achieve this goal, our support philosophy is based on four core principles: reliability, flexibility, security and data integrity. Based on the ITIL V3 process and quality approach our service offerings provide a holistic perspective and systematic methodology that focuses on your entire organization, not just your IT environment.
Our Microsoft Dynamics 365 support offerings span the entire service lifecycle, beginning with the identification of your business needs and IT requirements, to the design and implementation of the support solution, on to monitoring and continuous improvement. It is our commitment to you that once ERBrains accepts ownership of your support issues, we manage it until it is resolved. We pride ourselves on the reputation achieved for delivering a quality support service that’s responsive and personable at an affordable level.
